Nothing is paid on this website; these are the rules for returning money paid to us later.
Last updated: September 22, 2026
This site charges nothing. There is therefore nothing to refund for anything done on this page. The rules below apply to amounts paid to us directly at a later stage, and they are set out here so they are known before any payment is made.
A deposit paid to hold an order or a booking is returned in full if you cancel before work starts. The refund is issued within 10 business days of your written request, to the account the money came from.
When work is already under way, the refund is the part not yet spent on materials or labour, with the deduction itemised in writing before payment.
Should we be unable to deliver what was agreed for a reason on our side, everything you paid is returned in full, without deduction or fee.
Email contact@serigrafiaupgrafusa.online quoting the order reference; we confirm on the same business day and give you the refund date.